Terms and Conditions

Last updated: October 16, 2024

These Terms and Conditions (“Terms”) govern your use of the Website localtokyotours.com and the services provided by Local Tokyo Tours. By using our Website and booking tours through us, you agree to these Terms.

1. Booking and Payments

  • All tour bookings are made through our Website or email.
  • When booking via our Website, Payment is required at the time of booking, and it is processed securely via WooPayments.
  • You will receive a confirmation email once your booking is successfully processed.
  • Any promotions or discounts must be applied at the time of booking. No adjustments will be made after booking.

2. Cancellation and Refund Policy

Please refer to our Cancellation/Refund Policy for detailed information regarding cancellations and refunds. The policy is available here.

3. Tour Conduct

  • Our tours are designed to provide a personal and enjoyable experience. We reserve the right to refuse service to anyone displaying disruptive or inappropriate behavior.
  • Tour participants are expected to arrive on time. Failure to do so may result in shortened or forfeited tours without refund.

4. Limitation of Liability

Local Tokyo Tours is not responsible for any loss, injury, or damage sustained during our tours, unless caused by gross negligence on our part. We encourage all participants to have adequate travel insurance for coverage.

5. Website Use

By using our Website, you agree to:

  • Provide accurate and complete information when booking.
  • Not engage in any unlawful activity while using the Website.

We reserve the right to modify or discontinue any aspect of the Website at any time, without notice.

6. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of our services will indicate acceptance of the updated Terms.

7. Contact Us

If you have any questions about these Terms, please contact us at contact@localtokyotours.com.