Privacy Policy

Last updated: Oct 16, 2024

Local Tokyo Tours (“we,” “us,” or “our”) operates the website localtokyotours.com (the “Website”). This Privacy Policy explains how we collect, use, and disclose your information when you use our services, book a tour, or visit our Website.

1. Information We Collect

We collect personal information that you provide directly to us when you:

• Book a tour through our Website.
• Contact us via email or other communication methods.

The types of personal information we collect may include:

• Name
• Email address
• Phone number
• Payment information (processed securely via WooPayments)
• Tour preferences and other booking details

We also collect non-personal information, such as:

• IP address
• Browser type
• Pages visited on our Website

2. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings.
• Communicate with you about your tour, including confirmations and updates.
• Improve our services and the Website.
• Respond to your inquiries.
• Comply with legal obligations.

3. Sharing Your Information

We will not sell or share your personal information with third parties, except in the following cases:

• Service providers: We may share your information with third-party service providers (e.g., WooPayments) for the purpose of processing payments or managing bookings.
• Legal obligations: We may disclose your information if required by law or in response to legal requests.

4. Data Security

We take reasonable steps to ensure your personal information is protected. Payment information is processed securely through WooPayments, and we use encryption where necessary. However, no method of online transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

Our Website uses cookies to improve your experience. Cookies are small files that are stored on your device to help us understand how visitors use our Website and provide a better user experience. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections or deletions of your information.
• Opt-out of future communications from us.

To exercise these rights, please contact us at contact@localtokyotours.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top.